Can You Extend InPost Locker UK

Parcel senders and recipients often wish they could hold their items in an InPost locker longer than the standard collection window. Whether you are delayed in picking up a parcel or need additional time to send one, understanding InPost’s holding and extension policy helps avoid complications. This article explains whether you can extend locker use, what options exist and what alternatives are available if time runs short.

Standard Holding Period

InPost holds parcels in lockers for up to forty eight hours from the moment they are delivered. During that time the recipient or sender can collect or deposit the item. That interval applies to both parcel deliveries and returns. If the item remains uncollected after forty eight hours it is automatically returned to the sender.

Is an Extension Available

InPost does not offer an official option to extend the holding period beyond forty eight hours. The system is automated and will begin processing return once that window expires. This means it is not possible to request extra time through the app or website.

Exceptions Are Rare

Only in exceptional cases such as system errors or locker inaccessibility might InPost intervene manually. These exceptions are handled on a case by case basis through customer service. They are rare and not a standard part of the locker service.

What You Can Do Instead

If you know you will not collect before the time limit you can contact the sender and request they rebook the parcel once it is returned. If you are the sender you might ask the recipient to collect as soon as possible or suggest picking up at a later day once the parcel is resent. Communication helps avoid unexpected returns.

For Businesses and Key Logistics Use

Ecommerce sellers might consider using their own dispatch procedures or arranging for alternative locker drop off locations if time sensitivity is critical. Some partners or retailers offer weekend or extended access locker networks but those operate under different terms. InPost itself maintains a strict two day limit.

Communication Helps Prevent Issues

When notifying customers about InPost deliveries or returns it is helpful to highlight the forty eight hour collection window. Clear email or SMS reminders reduce failed collections. You may also mention that extensions are not supported and encourage prompt pickup.

Alternative Locker Options

Some retail or courier networks offer extended access lockers with longer expiry times. If you need more flexibility it may be worth exploring those services. InPost does not currently provide extended hold capability, but other providers may support longer or custom retention periods.

Summary

InPost does not allow extending the locker holding period beyond forty-eight hours. The system automatically returns uncollected parcels to the sender once that time has elapsed. While rare exceptions may be handled manually, they are not guaranteed. Clear communication and planning are the best ways to avoid missed collections. If extended holding is essential, consider alternative locker services that offer this feature.