Do You Need a Label for InPost

Many users of InPost wonder whether a physical label is required when sending or returning a parcel. With increasing numbers of label free options available, this question is especially relevant for online shoppers and businesses. This guide explains when a label is necessary, how workarounds apply and what the implications are for different delivery scenarios.

When a Label Is Required

Some InPost services and partnered retailers still require parcels to have a printed label attached. This is typically the case for special services or where tracking information is included on the label itself. If a label is required you will usually receive instructions during booking that ask you to print the shipping label at home or office before attending the locker.

When a Label Is Not Needed

In many standard delivery or return bookings a physical label is not necessary. Instead users are offered the label free option. A digital QR code or numeric drop off code is issued once the booking is confirmed. This code is scanned or entered at the InPost locker to register the parcel. This option is especially useful if you do not have a printer or prefer a more convenient drop off process.

Booking with or without a Label

During the booking process on the InPost app, website or partner platform you will be asked whether you have your own label or prefer a digital option. If you select the digital label free service you will receive a QR code or code number. If you choose to print, a label file is provided or a printable link is sent. The choice affects how you interact with the locker later.

Drop Off at the Locker

If you have a printed label attach it to the parcel as instructed and take it to the locker. Tap the screen, choose send a parcel, scan or enter your code and insert the parcel. If you are using the label free option simply present the QR code or enter the drop off code and proceed. The locker will open a compartment based on your booking details.

Tracking in Both Cases

Regardless of whether a physical label is used, tracking begins once the parcel is scanned into the locker system. You receive confirmation and status updates either by email, SMS or through the app. If a printed label is used the QR or reference code embedded within it still provides tracking capabilities for the parcel journey.

Why the Label Free Option Exists

The label free option removes the need for printing which saves time and paper. It also reduces the risk associated with printed labels that may tear or become unreadable. For returns or occasional shipments the digital option is often quicker and more reliable, especially if a retailer or seller offers it as part of the returns process.

Considerations for Businesses

For ecommerce sellers it is useful to offer both options. Bulk shipments can be managed more cleanly with printed labels, particularly when dispatching multiple parcels in one go. The digital option is ideal for returns or occasional customers. Integration with ecommerce platforms may automatically offer one or both options depending on the setup.

Summary

Whether you need a label for InPost depends on the service used. Many bookings can be completed without printing thanks to the digital label free option. If a printed label is required you will be instructed during booking. Both methods allow for full tracking and are supported at InPost lockers. The choice between the two is guided by convenience, printing access and the type of service selected.