How to Use InPost Locker to Send a Parcel

Sending parcels through InPost lockers has become an increasingly popular option for individuals and small businesses alike. With their 24/7 accessibility, easy-to-use touchscreen system and fully trackable delivery network, InPost lockers offer a fast and reliable alternative to the post office or courier depots. This guide explains how to use an InPost locker to send a parcel, including each step of the process and what to expect at every stage.

Preparing Your Parcel

Before using an InPost locker, you will need to make sure your item is securely packaged. Use a strong box or padded envelope that suits the size and weight of the contents. Ensure the parcel is sealed properly and labelled clearly if required. Some services are label-free, while others will ask you to print and attach a label at home, so it is important to check the requirements when booking.

Booking the Delivery Online

To use InPost to send a parcel, start by visiting the InPost website or using their mobile app. From there, choose the ‘Send a Parcel’ option and enter the necessary delivery details, including the recipient’s name, address or preferred locker location. You will also be asked to provide your own details as the sender.

Next, choose the size of your parcel. Locker compartments come in small, medium and large options, so you must measure your parcel carefully to ensure it fits. Once you’ve selected the correct size, you can pay for your parcel online and receive a confirmation email with a QR code or drop-off code.

Do You Need to Print a Label

In most cases, InPost allows label-free drop-off, meaning you do not need to print anything at home. However, for certain services or partner retailers, you may be required to print and attach a label before heading to the locker. The booking confirmation will make it clear whether you need to print a label or not. Always check the instructions before arriving at the locker.

Finding Your Nearest Locker

Once your parcel is ready to go, take it to your chosen InPost locker. You can select the most convenient location when booking and will receive the locker’s address in your confirmation. Lockers are typically found in supermarket car parks, petrol stations, retail centres and other high-footfall public areas. They are available 24 hours a day, making them ideal for early morning or late evening drop-offs.

Dropping Off Your Parcel at the Locker

When you arrive at the locker, tap the screen and select ‘Send a Parcel’. You will be prompted to scan the QR code you received by email or enter your unique drop-off code manually. The locker will then open the correct-sized compartment automatically.

Place your parcel inside and close the locker door securely. Once the door is shut, the system will confirm that the parcel has been accepted. You will then receive a notification confirming the drop-off and tracking will begin from that moment.

When Will the Parcel Be Collected

Couriers usually collect parcels from lockers once per day, Monday to Saturday. If you drop your parcel off before midday, it will most likely be collected the same day. If dropped off later, it will be collected the following working day. Parcels are then processed and sent to their destination using InPost’s delivery network, either to another locker or to a recipient’s home address, depending on the service selected.

Tracking Your Parcel

Every parcel sent via InPost includes tracking from drop-off to delivery. You can follow the parcel’s progress through the InPost website or app using the tracking number provided at booking. Updates include confirmation of collection, transit status and final delivery. This is particularly useful for ecommerce sellers who want to keep their customers informed throughout the delivery process.

Sending Business Parcels via InPost

For small businesses, InPost offers a convenient alternative to traditional couriers. It reduces reliance on fixed working hours and allows sellers to dispatch parcels at times that suit them. Many ecommerce platforms such as Shopify and eBay integrate with InPost, enabling seamless label creation and tracking for multiple parcels. This makes InPost a reliable and scalable option for businesses dealing with regular dispatches.

What If the Locker Is Full

If you arrive at a locker and find that the system cannot open a compartment, it may mean the locker is temporarily full. In this case, you will need to try again later or visit another nearby InPost location. Locker availability can change quickly, especially during busy periods, so it is useful to check locker status through the InPost app before making the journey.

Summary

Using an InPost locker to send a parcel is quick, easy and accessible at any time of day. With no need to queue or rely on standard opening hours, you can book, drop off and track your parcel on your own schedule. Simply prepare your package, book online, scan your QR code at the locker and drop it into the compartment. Whether you are sending one item or dispatching orders daily, InPost offers a modern, flexible and efficient solution for parcel delivery in the UK.