What Does ‘It’s On the Move’ Mean in InPost

InPost parcel tracking includes various status updates that indicate where your parcel is and what is happening during its journey. One such update is “It’s On the Move.” Many users find this message unclear and want to know whether their parcel is progressing as expected. This guide explains what “It’s On the Move” means, why you might see it, and how to interpret it in the context of InPost tracking.

Understanding InPost Tracking Statuses

InPost tracking works through a series of scans recorded at different stages: when the parcel is dropped off at a locker, collected by a courier, processed at a depot, en route to the next location, and delivered either to another locker or to an address. Most statuses are precise, indicating the parcel’s exact location or action. “It’s On the Move” is a slightly broader status, used when the item is being transferred but no precise scan is yet available.

What the Status Indicates

“It’s On the Move” appears when the parcel has left its previous location but has not yet completed its next scanning point. This might mean it is being transported between depots, handling centres or courier vehicles. It signals that the parcel is active in transit and moving toward its destination rather than sitting idle.

Typical Scenarios When the Status Appears

You may see this status after the locker pickup scan and before arrival at a sorting depot. It may also appear in between transit stages later in delivery. During peak periods or overnight transport, scanning may be delayed, so “It’s On the Move” provides reassurance that movement is happening even if no new scan has occurred yet.

How Long This Status Usually Lasts

Typically “It’s On the Move” will last a few hours to a day, depending on the route and workload at distribution centres. If the parcel is en route between cities or awaiting scanning during bulk handling, this status may persist longer. Once the next scan occurs at a delivery hub, local depot or final locker, the status will update accordingly.

Should You Be Concerned When It Appears

This status is not a cause for concern. It is part of the normal tracking process and indicates that your parcel is progressing along the network. However if “It’s On the Move” remains unchanged for more than three working days, you may wish to contact customer support for further information using your tracking reference.

Does This Affect Delivery Estimates

No, seeing “It’s On the Move” does not necessarily alter expected delivery timelines. It simply reflects ongoing transit between scan points. Delivery timing continues to depend on your chosen service type, drop off timing, and standard transit windows.

Advice for Ecommerce Sellers

If customers ask about this status reassure them that it is normal and means their parcel is active in transit. Provide the tracking reference and suggest allowing up to forty eight hours for the next update. Clear communication helps manage expectations and reduce unnecessary concern over routine transit times.

What to Do If Status Is Static for Longer

If no status changes are recorded after three working days, check if the tracking reference is correct and ensure notifications are up to date. It may help to refresh tracking in the app or website. If nothing changes, contact InPost and provide relevant booking or drop off details so they can investigate further.

Summary

The tracking update “It’s On the Move” means your parcel has left its prior location and is being transported to the next point in the InPost network. It is a standard transit status used when precise scans are not yet available. Users need not be worried by it as long as updates continue. If the status remains unchanged for several days, contacting support is recommended to clarify the parcel’s progress.