Where Is InPost Warehouse

Many customers using InPost lockers in the UK wonder where their parcels are actually processed before reaching their final destination. While it is easy to assume that InPost parcels are handled entirely within the UK, the logistics behind the scenes are more complex. InPost operates across Europe, and much of its infrastructure, particularly in terms of storage, fulfilment and warehousing, is located outside the UK. To understand how parcels are handled and routed through the system, it helps to explore the difference between the company’s headquarters, sorting depots and international fulfilment warehouses. Each element plays a unique role in ensuring that parcels flow smoothly from sender to recipient.

InPost UK Headquarters vs Warehouse

InPost’s main office in the UK is based in London at Moray House, which serves as the company’s strategic and administrative hub. This is where InPost manages its UK operations, digital services, partnerships and expansion strategies. However, this location is not a physical warehouse and does not handle parcels. The actual movement and storage of parcels rely on a network of depots and third-party logistics infrastructure. As a technology-driven parcel delivery company, InPost separates its customer service and operational planning from the physical logistics side, which means the address listed on official documents is not where parcels are processed or stored. Instead, parcels travel through a dedicated network of depots, which feed into broader fulfilment centres based primarily in mainland Europe.

Fulfilment Warehouses in Poland

The most significant warehousing operations for InPost are located in Poland, where the company was originally founded. InPost has major fulfilment centres and distribution hubs in and around Warsaw, strategically positioned to serve both local and international parcel flows. These fulfilment warehouses are large-scale facilities that handle the storage, sorting and dispatch of ecommerce goods, especially for retailers using InPost Fulfilment services. In these centres, goods can be picked, packed and labelled on behalf of businesses, then injected directly into InPost’s delivery network. The central location within Europe allows for fast cross-border shipping, including to the UK, and serves as the backbone of InPost’s wider logistical operations. While UK customers rarely see or interact with these facilities, they are essential for handling inventory, especially for international ecommerce.

UK Sorting Depots and Network

Although InPost’s fulfilment warehouses are based abroad, parcels sent or received within the UK pass through regional depots and courier sorting centres. These are not publicly branded warehouses but are key logistical nodes used to consolidate parcels, prepare them for last-mile delivery and coordinate locker collections. When you drop off a parcel at an InPost locker in the UK, it is typically picked up by a local courier who transports it to one of these sorting hubs. From there, it is scanned, sorted and moved either to another regional hub or to its final delivery location. The locations of these depots are not widely published, as they often form part of contracted courier services or logistics partnerships. However, they are crucial to InPost’s UK operation, acting as a bridge between the front-facing locker service and the wider delivery infrastructure behind it.

Ambitious Growth and UK Facilities

InPost has made significant investments in its UK locker network over the last few years, now boasting over twelve thousand locker locations. With this growth comes the need for an expanding logistics network to match customer demand. While the company currently relies on third-party couriers and shared logistics centres across the UK, there are indications that InPost may develop its own facilities over time. Acquisitions of last-mile delivery firms and integration with existing ecommerce logistics providers suggest that the company is moving toward more direct control of its infrastructure. As volumes increase and locker usage becomes more mainstream, it would not be surprising for InPost to build or acquire dedicated sorting centres and mini hubs across the country to improve efficiency and speed.

What This Means for UK Users

For most UK users, the exact location of InPost warehouses or depots is not something they need to worry about. The experience remains simple: parcels are dropped off or collected at lockers, and the rest is handled behind the scenes. However, for ecommerce businesses and high-volume sellers, understanding how parcels are processed and routed can help manage delivery expectations. If you are using InPost Fulfilment, your stock is likely stored in Poland and dispatched across borders. For domestic deliveries, your parcel will pass through UK-based sorting depots operated by InPost or its partners. The streamlined nature of InPost’s technology means that even with this layered structure, delivery times remain competitive, and parcel tracking remains reliable.

Summary

While InPost is best known for its locker network in the UK, the company's warehouse and fulfilment infrastructure are primarily located in Poland. The UK does not currently have a public-facing InPost warehouse. Instead, domestic parcels are handled through regional sorting depots that support locker operations and last-mile delivery. The UK headquarters in London oversees business operations and partnerships, while European fulfilment centres manage bulk stock and dispatch for ecommerce clients. This distributed model allows InPost to combine local convenience with international reach, making it a practical solution for both personal use and ecommerce growth.