How Does InPost Work Without a Label

Sending or returning a parcel without a printed label may seem unusual, but InPost has made it simple through its label-free service. This option is designed for those who do not have a printer at home or prefer a quicker and more environmentally friendly alternative. Whether you are an occasional sender or a small business looking for convenience, understanding how InPost works without a label can help streamline your parcel delivery.

What Is Label-Free InPost Shipping

Label-free shipping through InPost allows you to send or return a parcel without needing to print and stick a physical label onto the package. Instead of paper, your booking is linked to a QR code or numeric code, which you use directly at the locker. This code serves as a digital instruction to the InPost system, telling it who the parcel is from, who it is for, and which service applies.

How to Book a Label-Free Delivery or Return

The label-free option is available when booking through the InPost app, website or via a partner retailer’s return portal. When entering the parcel’s details and completing the order, you will be asked if you want to print a label or use the label-free option. If you choose label-free, InPost will send you a QR code and a drop-off code by email or text message.

You must keep this code safe, as it is needed to open the locker and begin the parcel’s journey.

Preparing a Parcel Without a Label

Even without a label, the parcel must still be well packaged. Use a sturdy box or padded envelope suitable for the contents, and ensure it is securely sealed. Although you do not need to attach a label, some retailers advise writing the order number and recipient name on the outside of the parcel in case of scanning issues later in the process. This is optional, but it can offer a backup if something goes wrong during transit.

Dropping Off at the Locker

Once your parcel is ready, head to your chosen InPost locker. Tap the screen and select ‘Send a Parcel’. You will then be prompted to scan the QR code from your confirmation or enter the six-digit code manually. Once recognised, the locker will open a compartment that matches the size selected during booking. Place the parcel inside and close the door.

At this point, the system will register the item as received and begin the tracking process. You will receive confirmation shortly after, and the parcel will then be collected by an InPost courier as part of the next scheduled round.

How Tracking Works Without a Label

Label-free parcels are tracked in the same way as labelled ones. Once your item is dropped off, it is scanned into the system using the digital code. Every movement from that point is logged, including courier collection, depot arrival and final delivery. You can monitor this through the InPost app or website using the tracking number assigned to your booking.

Common Uses for Label-Free InPost Services

The label-free option is particularly popular for returns. Many high street and online retailers now offer label-free returns through InPost, allowing customers to simply package the item, scan the code at a locker and walk away. It is also suitable for one-off senders who do not want to invest in printing or for small business owners seeking a fast, paperless dispatch method.

Benefits of Using InPost Without a Label

Sending parcels without a label removes the need for printing, saving time and materials. It is more sustainable and reduces the risk of damaged or unreadable labels affecting delivery. The process is easy to follow and can be completed in minutes. Lockers are open 24 hours, meaning you can drop off parcels whenever it suits you without relying on standard business hours.

What to Do If the Code Does Not Work

If you reach a locker and the QR code does not scan, try entering the six-digit code manually. This usually resolves most issues. If the locker is full or there is a technical problem, you may need to visit another nearby unit or return later. The app or confirmation email may suggest alternative locations if your selected locker is unavailable.

Summary

InPost works without a label by using a digital QR or drop-off code, allowing users to send or return parcels without needing to print anything at home. The system links your parcel to your booking electronically, making the process faster, cleaner and more convenient. Whether you are returning clothes, dispatching a gift or managing an online business, the label-free option makes parcel handling simple and accessible to everyone.